A closed-loop digital wallet platform that unifies payments across every zone of a mall — parking, gaming, food courts, cinema tickets, and retail — under one customer account. One wallet. Everywhere inside.
Malls today are a patchwork of payment systems — different POS for food courts, separate counters for parking, ticketing apps for cinema, cash for gaming zones. MallWallet ties all of it together under one digital account that customers load once and use everywhere.
Already deployed at Arnothaya Cinemax, MallWallet handles thousands of daily transactions across parking, gaming, food court, cinema ticketing, and retail — with a single customer-facing app and a unified management dashboard for mall operators.
Customers earn loyalty points on every transaction, tier-up through Silver, Gold, and Platinum levels, and redeem rewards — driving repeat visits and increasing per-visit spend.
The core of MallWallet is a closed-loop digital wallet — funds loaded by the customer can only be spent within the mall ecosystem. This drives footfall retention, increases dwell time, and creates a predictable float that benefits mall operators financially.
Customers top up via UPI, cards, or net banking. The wallet balance is instantly available across all connected zones. Every transaction is tracked, timestamped, and visible in the customer’s app.
MallWallet includes a fully configurable loyalty engine. Every rupee spent earns points. Points unlock tier upgrades from Silver to Gold to Platinum, with increasing benefits at each level. Tiers drive repeat visits — customers return to maintain or upgrade their status.
Customers interact with MallWallet through a branded mobile app (iOS & Android) and web portal. The app shows balance, transaction history, active offers, event listings, and store directory — keeping customers engaged with the mall between visits.
Mall management gets a comprehensive web dashboard showing real-time transaction volumes, zone-wise revenue breakdowns, customer behaviour analytics, loyalty programme performance, and promotional campaign results.
All payment flows are handled through certified payment gateways. Wallet data is encrypted at rest and in transit. No raw card data is ever stored on MallWallet servers.
MallWallet integrates with existing POS systems, cinema ticketing platforms, parking management software, and food court ordering systems via REST API — no forced hardware replacement.
Customer apps are built natively for iOS and Android using Flutter, ensuring full device capability access — camera for QR scanning, push notifications, biometric authentication.
MallWallet runs on AWS cloud infrastructure with auto-scaling, daily backups, and 99.9% uptime SLA. Built to handle peak load during holidays and weekend footfall surges.
Full MallWallet platform for one location. Up to 5 payment zones and 50,000 registered customers.
Complete platform with all zones, unlimited customers, advanced analytics, and campaign management.
For mall operators running multiple properties who need centralized management and unified customer accounts.